CR
Charl R

1 reviews | Active since Feb 2017

06 Feb 2017, 18:56

C-Fibre...a nightmare I never want to relive again...money back please!

<p>I ordered & paid for my C-Fibre connection on 19/01/2017. <br />To date I am not connected. It has been one issue after the other. <br />The C-Fibre representative, has since checked-out and is nowhere to be seen. <br />I am now dealing with Vumatel directly, yet I paid C-Fibre to be my ISP...and they are just as bad!!!</p> <p>( I wrote another review about Vumatel on Hellopeter also:</p> <p>https://www.hellopeter.com/vumatel/reviews/getting-connected-is-the-worst-client-experience-in-recent-memory- ********** )</p> <p>Your service is pathetic and you are not equipped to offer this to the market yet.</p> <p>I want to cancel my account with immediate effect.</p> <p>I also expect a full refund of the payment I made by 09/02/2017.<br /><br /></p>

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Replies (2)
Cell C
Cell C's reply07 Feb 2017, 07:25
Official

We will ensure that this matter is sorted. Apologies for the inconvenience caused. One of our team members will contact you and assist.

Regards

Cell C | DA

Cell C
Cell C's reply07 Feb 2017, 10:46
Official

Maropeng confirmed that he has contacted you and provided interim feedback.

Regards

Cell C | PN