C-Fiber , Pathetic Service .....and the saga continues part TWO

On 14 November 2018, I logged my initial complaint after having received no joy and service from the Call Center. Received a call from "Lungile," with the assurance that the service failure will be sorted......despite various promises and e-mail confirmation that the Fiber line will be terminated on 30 November 2018 guess what ?.........today is 3 December 2018 The line has still not been terminated and the service is still active...what Pathetic organisation or is the people working there? No further payments to C-Fiber will be entertained , as far as I am concerned I gave 30 days notice and the contract is CANCELLED