NP
Nikeshan P
1 reviews | Active since Sept 2019
02 Sept 2019, 11:13
C-Fiber most expensive Fibre with the worst service
C-Fibre is absolutely the worst Fibre provider, I joined C-fibre a year ago initially starting of with a 20Mb line and changing it a month later to a 50Mb line, I was told the monthly fee would be R999 but I am actually being charged R1099pm which is more than any other fibre provider. Since the day I have changed from my 20Mb line to the 50Mb line I have been lucky to receive speeds of 20Mb.
Cell c are not willing to resolve the issue and I have been told I cannot cancel my contract and this is the speeds that I will receive
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Replies (1)Cell C's replyOfficial
02 Sept 2019, 11:35Good morning
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre support department.
Do expect communication soon.
Regards
DA
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre support department.
Do expect communication soon.
Regards
DA
Cell C's reply02 Sept 2019, 11:35
Official
Good morning
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre support department.
Do expect communication soon.
Regards
DA
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre support department.
Do expect communication soon.
Regards
DA
