C ell C bad customer experience

Had a very bad experience will cell c customer service. On Monday i called in to upgrade my data sum. We did everything and they said would be active after a few minutes. Next day was still not active. I called in again to check and was I formed there was no record of anything on system. Lady said she's checking and will get back to me shortly. She didn't get back to me till I got fed up next day and called I to cancel my contract. Bad service from more than 1 consultant. No commitment, don't care about customer worst service ever experienced.