C CELL

I HAVE A CONTRAT PHONE WITH CELL C AND I HAVE BEEN SEND FROM PILLAR TO POST JUST TO DO A SWIM SWAP BECAUSE MY PHONE WAS ****** WITH MY SWIM CARD <br> I CALL ON WEDNESDAY 09-02-2016 SPOKE TO A CONSULTANT WHO THAN TOLD ME TURN AROUND TIME IS 24 HOURS AND STILL TODAY NOTHING.<br> I CALLED AGAIN AT 11 TODAY, CALLED 4 CONSULANT MBALI,PRECIOUS AND MELLISA AND I WAS ADVISED THAT THE TEAM LEADER NICHOLAS CHETTY IS TOO BUSY TO TALK OR SOMETHING AND I WAS AGAIN TRANSFERRED. I WAS TOLD TO DO A SELF SERVICE AGAIN AND I DID IT AGAIN WAS ADVISE BY PRECIOUS WHO THEN TOLD ME I NEED HUNG AND CALL 084140 AND LISTEN TO THE VOICE PROMPT AND SELECT THE OPTION FOR SIM SWAP AND I TOLD HER THATS THE SAME NUMBER I USED AND THERE IS NO OPTION FOR SWIM SWAP AND SHE TOLD ME THERE IS AND THAT I NEED TO HANG UP AND THE LISTEN TO THE VOICE PROMPTS AS SHE DID VERIFY MY SELF SERVICE PIN WHICH WAS NOT DONE BY THE OTHER CONSULTANT I SPOKE TO FIRST TIME, SO I HANG UP ONLY TO FIND THAT THERE IS NO OPTION FOR SIM SWAP ON THE 084140 NUMBER.<br> I DID NOT EAT MY WHOLE LUNCH OUT TRYING TO DO A SWIM SWAP I HAVE BEEN WAITING FOR MY PHONE TO BE REPLACE SINCE THE 18-02-2016 ONLY GOT MY PHONE ON THE 09-03-2016 NOW THAT I HAVE TO STRUGG