C Care and Cell C delayed responses

<p>Hellopeter complaint #2 for the same issue that has not been resolved since the onset 27th of MAY...</p> <p> </p> <p>Csurance have charged me for a device that is not know to me and have not refunded me my money as requested I've had no luck with the Cell C customer care line who have apparently escalated the matter to CSurance to credit me for insurance on a device that I have never owned.! Tell me how someone has accessed my personal information to obtain insurance on my name ! Also further to that close my account as Cell C are not secure at all if this can happen </p>