MM
Molatelo M
1 reviews | Active since Aug 2022
23 Nov 2023, 12:56
C
I have a contract with cell c now there's extra money being debited in my account by getmore which I never signed up for and I need a refund of my money they can't just access our accounts as it pleases them,cellc and getmore are bunch of ****mers and cellc will keep loosing customers because of this getmore the next they hardly answer their lines,I'm so disappointed with CellC and never recommend anyone to use cellc,I can't be paying for something I don't even know of getmore consultants are ****** they cannot want to do business by robbing people off their money,I am so irritated about the whole issue so cellc need to do something about this getmore.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
23 Nov 2023, 13:15Dear Molatelo Makgato,
Thank you for contacting us.
We apologize for inconvenience and frustration that this has caused you. We have escalated this matter to our Team they will be in contact with you to further assist.
Regards
Cell C | MM
Thank you for contacting us.
We apologize for inconvenience and frustration that this has caused you. We have escalated this matter to our Team they will be in contact with you to further assist.
Regards
Cell C | MM
Cell C's reply23 Nov 2023, 13:15
Official
Dear Molatelo Makgato,
Thank you for contacting us.
We apologize for inconvenience and frustration that this has caused you. We have escalated this matter to our Team they will be in contact with you to further assist.
Regards
Cell C | MM
Thank you for contacting us.
We apologize for inconvenience and frustration that this has caused you. We have escalated this matter to our Team they will be in contact with you to further assist.
Regards
Cell C | MM
MM
Molatelo M's updateReviewer Update
26 Jun 2024, 15:47I have since been waiting for the recording of me signing up for getmore, until today there's no response from cell C in regard to that
MM
Molatelo M's update26 Jun 2024, 15:47
Reviewer Update
I have since been waiting for the recording of me signing up for getmore, until today there's no response from cell C in regard to that
Cell C's replyOfficial
26 Jun 2024, 15:52Dear Molatelo Makgato
Thank you for contacting Cell C.
We apologize for the delay and any inconvenience this may have caused you.
Could you please confirm if you have contacted Get-More for the call recording request as advised by our team? If not, we recommend reaching out to them directly to expedite the process. If you have already done so and are still experiencing delays, please let us know so we can follow up on your behalf.
We appreciate your patience and understanding.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We apologize for the delay and any inconvenience this may have caused you.
Could you please confirm if you have contacted Get-More for the call recording request as advised by our team? If not, we recommend reaching out to them directly to expedite the process. If you have already done so and are still experiencing delays, please let us know so we can follow up on your behalf.
We appreciate your patience and understanding.
Regards,
Cell C | TM
Cell C's reply26 Jun 2024, 15:52
Official
Dear Molatelo Makgato
Thank you for contacting Cell C.
We apologize for the delay and any inconvenience this may have caused you.
Could you please confirm if you have contacted Get-More for the call recording request as advised by our team? If not, we recommend reaching out to them directly to expedite the process. If you have already done so and are still experiencing delays, please let us know so we can follow up on your behalf.
We appreciate your patience and understanding.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We apologize for the delay and any inconvenience this may have caused you.
Could you please confirm if you have contacted Get-More for the call recording request as advised by our team? If not, we recommend reaching out to them directly to expedite the process. If you have already done so and are still experiencing delays, please let us know so we can follow up on your behalf.
We appreciate your patience and understanding.
Regards,
Cell C | TM