1 reviews | Active since Nov 2015

09 Jun 2017, 12:16

Business sucks with cell c

<p>The service I am experiencing with cell c is the worst </p> <p> </p> <p>I got a new job and get paid the last day of the month I notify cell c to please debit my account on the last day of the month and give me banking details with the amount to pay for May as the debit orders was unsuccessful </p> <p> </p> <p>I received the banking details and amounts to pay i do an eft payment and send the proof of payment to ********** <p> </p> <p>Now they decide to switch off the lines as I never made payment I phone in speak to kabelo he tells me I never made an eft payment i than ask him to give me his personal email address he says no he won't I got upset and drop the call</p> <p> </p> <p>I send the proof of payments again and no one will allocated or contact me watch this</p> <p>Now if they never done an debit order as per my request that will be my problem again I cannot stand the service from cell c it sucks and I used to love cell c</p> <p> </p> <p>is </p>

0
Replies (7)
Cell C
Cell C's reply09 Jun 2017, 12:22
Official

Hi Monique

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply09 Jun 2017, 15:37
Official

Danielle confirmed that she has contacted you and assisted with this matter.

Regards
Cell C | PN

's update09 Jun 2017, 15:49
Reviewer Update

Thank you for assisting me.

's update20 Jun 2017, 18:50
Reviewer Update

Hello

Can you people please can you assist me I am extremely irritated with cell c

***

Cell C
Cell C's reply22 Jun 2017, 10:03
Official

Danielle has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Cell C
Cell C's reply22 Jun 2017, 10:03
Official

Danielle has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

's update22 Jun 2017, 10:12
Reviewer Update

Hi

Thanks for assisting Danielle you always so friendly and professional thank you please keep it that why.