RA
Razia A

1 reviews | Active since Dec 2017

09 Dec 2019, 18:23

Business continuity sound fami****?

Why are there no BC initiatives in place for you Cell C? The fact that I have to pay for my airtime and data and use it within a certain timeframe or lose it(because Cell C does not stop the clock) and contend with downtime does not bode well with me. Who will reimburse me lost downtime and monies spent on these products you always promote?

0
Replies (2)
Cell C
Cell C's reply10 Dec 2019, 07:39
Official
Hi Razia 

Please elaborate, what downtime are you referring to?

^MM
RA
Razia A's update10 Dec 2019, 14:11
Reviewer Update
I refer to having airtime, data and still having no network coverage. Internet pages not connecting, videos not playing and IM hanging. I acknowledge intermittent network interruption but just yesterday I waited for minutes and minutes before any decent connectivity prevailed.