Bureau update
I have combined my accounts but on my credit report it shows that i have 3 accounts and one of them has an overdue amount. I have complained to cell c numerous times but i got no help.
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Cell C's replyOfficial
17 Jun 2020, 07:43Good Morning Musawenkosi
Thank you for making contact with Cell C regarding your accounts.
Please note that your contracts are under one account code which means they all show on the same statement, are billed using the same account code and you can use one account code when making payments however, you still have different numbers and phones that get different benefits every month. And that explains why it won't show up as one account. We will look into the overdue account and come back to you.
^NS
Thank you for making contact with Cell C regarding your accounts.
Please note that your contracts are under one account code which means they all show on the same statement, are billed using the same account code and you can use one account code when making payments however, you still have different numbers and phones that get different benefits every month. And that explains why it won't show up as one account. We will look into the overdue account and come back to you.
^NS
Cell C's reply17 Jun 2020, 07:43
Official
Good Morning Musawenkosi
Thank you for making contact with Cell C regarding your accounts.
Please note that your contracts are under one account code which means they all show on the same statement, are billed using the same account code and you can use one account code when making payments however, you still have different numbers and phones that get different benefits every month. And that explains why it won't show up as one account. We will look into the overdue account and come back to you.
^NS
Thank you for making contact with Cell C regarding your accounts.
Please note that your contracts are under one account code which means they all show on the same statement, are billed using the same account code and you can use one account code when making payments however, you still have different numbers and phones that get different benefits every month. And that explains why it won't show up as one account. We will look into the overdue account and come back to you.
^NS