BUNCH OF LIERS AND *******

In april 2019 I app**** for a contract upgrade with CellC for an IPhone contract which was worth R240.00 and I was declined three times and was advised as I have reached my credit peak as I have another contract with them I can only take one with the same amount lesser that R199.00 or of the same value. I took time to look at what I can afford which after a few days I called back and took a laptop deal for a Meccer which was on special for 199.00, I the numerously advised the consultant that as I was declined, I will not be paying anything more than 199.00 I then requested that as I was taking the devise for someone else I requested they cap the bill that it does not charge more than that which was advised that I afford. To my surprise when I checked my statement the bill for a contract that started on the 17th October 2019 was over R440.00 when I called, I was told that

They will get back to me and till today no one assisted me. I also need to find out why they did they not bill me pro-rata for the month of August instead added stuff I don’t understand on my statement which I was not informed of and why are they on my statement before. i.e.: Content Services R67.02, Other Mobile Calls R12.96.

the worst part of it all is that i called the retention team the person who had **** to meis the person who answers that phone and the name is Desiree Spagen she the continues to lie to me over the phone to tell me when i asked her what is the name of the person that sold me the contract she then said its someone else not her.

I don't understand how cellc works cause all they ever do is lie to their customers every time they should establish a sense of honesty and do the right thing. i have two contracts with them and i am aware that they never have network everywhere, then when you call their call centers the consultants take advantage of that even if they can hear you they pretend like they cant,

i am tired of their lies and dishonesty i will not pay for this contract until this is finalized and corrected cause you can never tell me that i can not afford something then manipulate he system so it can benefit their sales targets where is accountability if people like Desiree Spagen can just lie over an recorded line and get away with *****ing from people. if she could do it how many more have done it and gotten away with it.

how can i be declined three times for a device worth 240.00 and i am given a reason that i have reached my limit and i can only take a device for 199.00 as i have a bed credit rating and still Desiree Sapgen decides that she is going to manipulate the system so she can get the sale without informing me first. i was even willing to close the contract on the bases that i cant get a 240.00 contract yet she **** through her teeth.

I am not interested a in any issues i just want this to be corrected i dont want to pay any extra fees an and charges that i did not apply for that i was not informed off and i want to pay 199.00 as i was advised that i can afford.