1 reviews | Active since Aug 2015
Bunch of ******
Was with cell c for my modem+data for two years. Contract expired so went to open a new one on 20th June for data only since I still have the old modem. So I get home n canceled the old sim card n try to use the new n th modem died. So on the 22 I went back to the store n asked to add a modem to the new contract which the gentleman assists with n gives me a new sim saying he'll cancel the one I took on the 20th...on the 27th July I get debitted almost 3 times what was supposed to be n had to reverse the debit. N they managed to debit again on the 15th August. Now i call them on the same day to get the story that part of the debit cards was for old sim that I cancelled, and I happen to hav 2 contracts that r running n apparently because it was the store agent who was supposed to cancel the 1st sim he gav me now I must go back to the store. Now back to today 17th Aug I call them to reinstate my data n they tell me I've over used the data. How is that possible when m line was off the whole time. I feel cell c's incompetency is a huge inconvenience. I want everything to be cancelled and I don't want anything to do with this company ever again.
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
