1 reviews | Active since May 2011
Bunch of clowns
I made the mistake of applying online for a contract last Saturday. I soon realize my mistake as even after I told the consultant to deliver my sim at my work address CellC still decide to try and deliver the sim at my home address. I did not mind giving my work address to the DHL courier guy. But when his supervisor phoned me 30 minutes also asking for my work address I realized I was dealing with a bunch of clowns. I have no interest in my application anymore. I have now given my my work address to 3 people and still they get it wrong. Please cancel ********** **********
Good morning Ian
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | PN
Good morning Ian
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | PN
Our consultants have to follow specific business rules when handling customer complaints/queries. It is mandatory for consultants to perform a security check as it assists in verifying the customers’ details for security purposes.
We really do want to help. Please feel free to contact us.
Regards
Cell C | PN
Our consultants have to follow specific business rules when handling customer complaints/queries. It is mandatory for consultants to perform a security check as it assists in verifying the customers’ details for security purposes.
We really do want to help. Please feel free to contact us.
Regards
Cell C | PN