Bullying tactics on contract termination?

Question - how many people have tried to cancel Cell C contracts and have got it right?

For what legitimate reason would you register all your contact information for your services except the cancellation department? Why am I not able to speak with your cancellation department? Why does no one return my call/s? Are you deliberately trying to avoid me???

SITUATION: lapsed data contract on 30 days notice that I now am being charged almost double for per month - approx R1300 pm for 200 gigs capped data. That in itself should be *******!!!!

Was my 24 month commitment not appreciated? I did try and procure new services from you but there is no interest in customer retention or my future business!

On the 14th Jan 2021 - 19 days ago I called and emailed to register my 30 day notice. Despite further calls, follow ups and escalations I still have not had a response. The loop is interesting- call centre cannot put me through to the cancellation department nor are they empowered to do the cancellation and no one calls you back.

I am beyond horrified and frustrated. I am in my notice period whether you want to acknowledge it or not - my last day of obligation is until 12th February 2021. I hope you are going to end our relationship with some integrity?

I have 2 mobile contracts that expire in May which i would have kept with you but given this experience I most certainly will cancel and move on..... if I can reach you!

Disappointed that the lowest rating is 1 - should be 0...