1 reviews | Active since Feb 2018
Bullying
I defaulted on my payments, without any notice i was referred to their legal department. I am told for my services to be reactivated i must pay the full amount of the remainder of the contract.
The contract is ending in September 2020, i asked what about the benefits that i must receive monthly because its a package. I was told i will forfeit the benefits.
How correct can that be, I am expected to pay well over R9000 (remainder of the contract) and you take my benefits. I said to the lady i am prepared to bring the account up to date so i can carry on with the contract to its completion in order to continue receiving my benefits. I was told it cant happen, i must just pay the R9000 and my line will be re-opened but the benefits taken whereas i signed up for a package.
I want someone from cell c to clear this up with me.
Very irritated by your service, this is day light *******!
We have requested one of our team members to follow up on this matter and assist. Do expect communication.
Regards
DA
We have requested one of our team members to follow up on this matter and assist. Do expect communication.
Regards
DA
At the time he called, i was unfortunately unable to talk and requested the gentlemen to call me after 2pm. To now, no one has called back.
Can someone from cell c please call me back so we can settle this matter.
At the time he called, i was unfortunately unable to talk and requested the gentlemen to call me after 2pm. To now, no one has called back.
Can someone from cell c please call me back so we can settle this matter.