KM
KENEILWE M

1 reviews | Active since Sept 2018

17 Sept 2018, 11:53

Bull**** service from cell c + Getmore 247

Cell c doesn't even deserve a single star rating on this. it is frustrating to see that cell c detaches itself from their add on services and say there's nothing that can be done to resolve the customer query. I've been trying to cancel an add on service for months now and somehow the service provider debits my account every single month without fail. this add on service was said not to have cancellation waiting period until one had to cancel it and even today the debit order still does through.

0
Replies (2)
Cell C
Cell C's reply17 Sept 2018, 11:56
Official

Good morning Keneilwe

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply17 Sept 2018, 15:15
Official

Maropeng has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN