Bull**** customer service from cell c

I lost my phone 3days back. I have called Cell c ,for the past 24hours trying to do a simswap. I was then told I fa**** the 2 questions and suppose to get them all right . After failing numerous times I asked to speak to a team leader. The agents put me on hold not refreshing the calls and end up dropping, which is Thobeka Mdluli. Rude manager Sanele Mgaehi. Untrained so called team leader hanging up ma call, Nkosikhona.

All I wanted to do is a simswap, then I was told to port to another network! Angry Customer