1 reviews | Active since Jan 2017

25 Jan 2017, 13:42

Bullies and ********

<p>Last year a November I agreed to take a deal of 4 gigs data that was capped with Cell C at R129 a month the call center agent told me but on December my bill came to R1780 and they told me it was off internet and calls yet my data was capped when I agreed for the contract...I am very disappointed by there poor service and there billing system they robbing us blind now I have to pay for the money that was not in my budget unless it will go into arrears and I'll be blacklisted</p>

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Replies (2)
Cell C
Cell C's reply25 Jan 2017, 14:14
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply25 Jan 2017, 15:37
Official

Lungi has been in contact with you to assist with this matter. She advised that she will listen to the call recording and revert with feedback.

Regards
Cell C | PN