1 reviews | Active since Apr 2011
BS from Cell C Yet Again
Cell C this is the third review I am writing here with the hopes that you actually take this public platform seriously. I am now at the stage were I believe you guys are just BSing me as well as your staff. I have been billed for this service that I am not using for a full month and require a credit for this. This matter is being escalated from day 1 please tell me how a matter from 23 Aug 2021 ends up until 14 September 2021 on an escalated state with absolutely no resolution and no service provided. Please note that tomorrow morning if this matter is not resolved I will be reporting this to ICASA and this is not an empty threat. Then you can explain how you messed up my request from the beginning, how a line where I no longer resided in was still active and how you cannot even get an activation right from Saturday when it was stated again that it was escalated and would take 24 hours. Imagine your word means nothing and is full of empty promises.
Thank you for getting in touch with us.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
We will follow up and revert with feedback.
^YM
Thank you for getting in touch with us.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
We will follow up and revert with feedback.
^YM
I also think you may be delusional about the high standard you are referring to.
I also think you may be delusional about the high standard you are referring to.