Bruno Munyai Executive Client Liason Desk Consultant.. Please assist?

Cell C must be the worse company ever dragging SA economy into the ground with their exceptional bad service and false promises.

After the death of my late father in law my mother in law has been struggling transferring the contracts to her name as it would seem this is the first time ever Cell C has had such a extremely strange request. After this was changed to her name the monthly payment increased, requesting payment of amounts unheard of. After payments and an unusual large amount of calls to call center's based everywhere the account was activated again just to be suspended again after 24 hours ... "Your account seems to be arrears" was the message received. Cell C never requested the debit order and was speaking in such sense that it was our fault ... This has been continuing till we spoke with Call Center Teamleader Thyrenzo De Gama ... Thyrenzo had told us on several occasions the problem was sorted after requesting another payment... 24 hours later the account was suspended again as it was in arrears .. according to Cell C .. the account was suspended on a weekly basis it was ridiculous.

We decided to drive to Midrand Cell C head office from Reitz in the Freestate (260 KM) and spoke to Bruno Munyai Executive Client Liason Desk Consultant.. on the verge of cancelling all 3 contracts and he assured us he understands the problem and was helpful to resolve ... feeling bad we had to drive so far just to get service he promised payment of June will not be requested .. the situation is sorter out... No its not Cell C has stated with the same cycle of suspending accounts left right and center. If we want to cancel we need to make a payment.. charge you money for service .. charge you money for no service.