MS
Marius S
1 reviews | Active since Nov 2009
10 Sept 2020, 17:23
Broken Promises - that is what Cell C seem to be able to guarantee Clients
After more than when I asked Cell C to confirm what term "due to R007" refers that we have engaged with Cell C. All we get in return is 2 things (1) Silence and (2) After pushing back - empty promises. Not once have cell C kept to their undertakings.
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Replies (2)
Cell C's replyOfficial
10 Sept 2020, 17:38Good Day Marius
Thank you for making contact with Cell C.
We have been unable to reach you. Please provide us with your alternative number of contact or advise of a suitable time. Our team has also tried reaching out via email.
We need to be able to reach you in order to assistant.
^NS
Thank you for making contact with Cell C.
We have been unable to reach you. Please provide us with your alternative number of contact or advise of a suitable time. Our team has also tried reaching out via email.
We need to be able to reach you in order to assistant.
^NS
Cell C's reply10 Sept 2020, 17:38
Official
Good Day Marius
Thank you for making contact with Cell C.
We have been unable to reach you. Please provide us with your alternative number of contact or advise of a suitable time. Our team has also tried reaching out via email.
We need to be able to reach you in order to assistant.
^NS
Thank you for making contact with Cell C.
We have been unable to reach you. Please provide us with your alternative number of contact or advise of a suitable time. Our team has also tried reaching out via email.
We need to be able to reach you in order to assistant.
^NS
MS
Marius S's updateReviewer Update
10 Sept 2020, 22:01So polite of Cell C to thank me for making contact with them via Hellopeter platform.
Cell C state that they “have been unable to reach [me]” and that their “team has also tried reaching out via email.”
Interesting no emails other than automated responses. I did receive call from Theodorah Molotsi after my emails on 4, 13, 14, 16 and 19 August 2020. She only called to say my emails was in her junk mail and that she will review the correspondence and call me again. I have yet to get a reply. Cell C Bayside store at Centurion Mall also has my primary and secondary contact details and have yet to return my calls.
Cell C state that they “have been unable to reach [me]” and that their “team has also tried reaching out via email.”
Interesting no emails other than automated responses. I did receive call from Theodorah Molotsi after my emails on 4, 13, 14, 16 and 19 August 2020. She only called to say my emails was in her junk mail and that she will review the correspondence and call me again. I have yet to get a reply. Cell C Bayside store at Centurion Mall also has my primary and secondary contact details and have yet to return my calls.
MS
Marius S's update10 Sept 2020, 22:01
Reviewer Update
So polite of Cell C to thank me for making contact with them via Hellopeter platform.
Cell C state that they “have been unable to reach [me]” and that their “team has also tried reaching out via email.”
Interesting no emails other than automated responses. I did receive call from Theodorah Molotsi after my emails on 4, 13, 14, 16 and 19 August 2020. She only called to say my emails was in her junk mail and that she will review the correspondence and call me again. I have yet to get a reply. Cell C Bayside store at Centurion Mall also has my primary and secondary contact details and have yet to return my calls.
Cell C state that they “have been unable to reach [me]” and that their “team has also tried reaching out via email.”
Interesting no emails other than automated responses. I did receive call from Theodorah Molotsi after my emails on 4, 13, 14, 16 and 19 August 2020. She only called to say my emails was in her junk mail and that she will review the correspondence and call me again. I have yet to get a reply. Cell C Bayside store at Centurion Mall also has my primary and secondary contact details and have yet to return my calls.