Broken Promises is not just a movie title

So Theodorah Molotsi, Cell C social media consultant who is as devious as the customer service agents, with her over promise and undelivering service, who just wanted a payment without resolving my issue.

Where's this refund you so confidently promised? Within 5 working days you said on the 12th of November. In My previous review I indicated how ************ these people are and this Theodorah lady proved that all those mean things I said are true and I will not withdraw those statements.

So who's going to be the next consultant to lie to me?