CP
Chad P

1 reviews | Active since Oct 2016

11 Nov 2016, 16:24

Broken Promise

<p>I had upgraded my current Cell C package. When i had recieved the device i called to have the sim swop done. I was told that i would be getting a Call within 24 hours from Cell C. I had to call Cell C back as a failure of the promise they had made.</p>

0
Replies (2)
Cell C
Cell C's reply12 Nov 2016, 08:45
Official

We apologise for the manner in what his matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.

One of our team members will contact you and assist.

Regards

Cell C | PN

Cell C
Cell C's reply14 Nov 2016, 08:43
Official

Patrick confirmed that he has contacted you and assisted with this matter.

Regards
Cell C | PN