BROKEN PROMISE

<p>REFERRING TO MY COMPLAINT DATED 21/01/2016 - YOUR REF: ********** 366. I RECEIVED A PHONE CALL IN RESPONSE TO THIS AND YOUR STAFF MEMBER ENSURED ME THAT HE HAS PUT IN PLACE A R50 LIMIT ON THIS NR ********** 037. I HAD A SURPRIZE DEBIT ORDER OF ALMOST R600 AND GUESS WHAT - THE PROMISED LIMIT WAS CLEARLY NOT PUT IN PLACE - I DEMAND A REFUND FOR THIS DEBIT ORDER. I HAVE 4 CONTRACTS WITH CELL C AND I THINK I HAVE BEEN LOYAL TO CELL C FOR WAY TOO LONG N</p>