YS
Yusuf S

1 reviews | Active since Sept 2018

03 Oct 2018, 07:01

Broken earphones in the box

3months ago I took out a contract with cell c found the Bluetooth earphones they gave me was broken took it back the next day its been 3months already and didn't receive a replacement pair yet everytime I phone the promenade branch where I took out the contract they tell me they still waiting for the rep of LG to come and replace it bad service of LG and cell c

All I can think is that they haven't received any new stock from LG

0
Replies (2)
Cell C
Cell C's reply03 Oct 2018, 07:49
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of our consultants will contact you and assist with this matter.

Regards
Cell C | PN

Cell C
Cell C's reply03 Oct 2018, 14:50
Official

As per communication with Thabisile, she will follow up with the store and revert back.

Regards

Cell C | PN