DS
Desmond S

1 reviews | Active since Jan 2015

03 Jul 2015, 00:14

Broken contract phones

I took a contract few months ago BB Z 10, had the phone for less than a month and had send it back for repairs as it stopped working, this happened 3 times since I hv this phone, I got the phone back from them a week ago and again its giving problems. They debit every month for something I can't even use properly. I had to buy a second phn in the meantime. I called them today and again they want to collect the phn for repairs, and I'll probably get it back in 2 to 3 weeks time not using it again for this month thn they want to debit again!! Hell no!!! I demand that they cancel the contract pay back my money I paid so far and collect they broken phone. I'm done with Cell C.

0
Replies (1)
Cell C
Cell C's reply03 Jul 2015, 07:19
Official
Hello desmond01,

A consultant will make contact with you in due course and assist with your handset repair query which may need to be escalated for further investigation.

Thank you for making us aware of your complaint.

Regards
Cell C | DA