CB
Christoff B
1 reviews | Active since Jun 2013
07 Oct 2023, 17:36
Broken Charger
Always have such a great experience in store, and always stayed loyal. I re newed my contract with them and received the Oppo Reno 8 pro which is a phone I am happy with. Recently the charger stopped working. I lodged a complaint and heard nothing back yet. The problem is that my phone I have to work on so receiving a new charger is very important as I do business on it. I came here to get them to solve it ASAP for me.
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Cell C's replyOfficial
07 Oct 2023, 18:10Good day Christoff,
Thank you for reaching out to us, and we appreciate your continued loyalty.
We're genuinely sorry to learn about the issue you're facing with your charger and the inconvenience it's causing, especially given your reliance on the phone for your business. To assist you further, could you please provide us with the details of where you lodged the complaint? Additionally, if you have a reference number associated with the complaint, that would be incredibly helpful.
^TN
Thank you for reaching out to us, and we appreciate your continued loyalty.
We're genuinely sorry to learn about the issue you're facing with your charger and the inconvenience it's causing, especially given your reliance on the phone for your business. To assist you further, could you please provide us with the details of where you lodged the complaint? Additionally, if you have a reference number associated with the complaint, that would be incredibly helpful.
^TN
Cell C's reply07 Oct 2023, 18:10
Official
Good day Christoff,
Thank you for reaching out to us, and we appreciate your continued loyalty.
We're genuinely sorry to learn about the issue you're facing with your charger and the inconvenience it's causing, especially given your reliance on the phone for your business. To assist you further, could you please provide us with the details of where you lodged the complaint? Additionally, if you have a reference number associated with the complaint, that would be incredibly helpful.
^TN
Thank you for reaching out to us, and we appreciate your continued loyalty.
We're genuinely sorry to learn about the issue you're facing with your charger and the inconvenience it's causing, especially given your reliance on the phone for your business. To assist you further, could you please provide us with the details of where you lodged the complaint? Additionally, if you have a reference number associated with the complaint, that would be incredibly helpful.
^TN