Broadday Light *******

Broadday Light ******* In March 2020 I was called by an Agent from Cell C offering me an upgrade of an HP Laptop and a mobile Router. I was tempted and agreed to take it. Four months down the line the Keyboard started to malfunction. I contacted Cell C on Twitter and was told to take it to the nearest Cell C Store. Because of other commitments I only managed to take it to a Cell C Store at Mall Of Africa in October. There I was told to send it to Platinum Warranty. The frustrations of sending it to them go beyond description let alone the rude and stubborn attitude from Consultant Ntombovuyo. I just received a quotation of R3500 to repair the Laptop Keybord out of warranty or they can send it back without repairing and I will have to pay R600 odd for transportation ( I could arrange alternative transport for much less.). Does Cell C really expect me to pay this much for a laptop I hardly used for at least 9 months. I have communicated all this to Cell C and got no reply at all.This is BROAD DAY LIGHT ******* by Cell C and Platinum Warranty in these trying times of COVID19