Bringing new meaning to un-empowered uselessness

I have been a loyal Cell client with a data and cell contract for the past 4 years never missing a payment.<br> <br> On 01.06.2015 my debit order for my data contract went off as usual but to my astonishment it was not for the amount of R99 give or take a few extra rand on some months, but rather R1989!!<br> <br> Having had terrible service from Cell C customer care some months prior (yes still waiting for the \forensic"guys to come back on that one) I thought I would go into a big branch myself and speak to someone face to face and get the necessary info there and then. the guys assisting me there could not provide me with any info on how the massive data amount was racked up. The only thing they could tell me is that it was daily downloaded content happening at exactly the same time every day only varying between 5 and 15 min each day and amounted to about 8 gigs worth of data. <br> <br> Following this I have phoned Cell C customer care no less than 5 times (some ref. nr.'s ***"