lM
lungile M
1 reviews | Active since Feb 2026
25 Feb 2026, 17:00
bring back my money
i took a contract that is 36months , in their term they never told me to caancel the contract after its ended. when i enquire about the deductions that they take from my bank account they said the contract is on month to month bases without me signing that or agree with them.
please assist me for them to bring back my money
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Cell C's replyOfficial
25 Feb 2026, 17:21Dear Lungile M,
Thank you for bringing this matter to our attention. We sincerely apologize for any frustration this may have caused.
Please note that when a 36-month contract reaches the end of its term, it may automatically continue on a month-to-month basis if a cancellation request is not submitted before or at the end of the contract period. This is generally outlined in the contract’s terms and conditions.
That said, we take your concern seriously and will review the following:
-Your contract terms
-The deductions made after the 36-month period
-Whether a refund is applicable
Our team will contact you shortly to discuss our findings and assist you further.
We appreciate you raising this matter and are committed to resolving it fairly and as quickly as possible.
Kind regards,
Cell C | CM
Thank you for bringing this matter to our attention. We sincerely apologize for any frustration this may have caused.
Please note that when a 36-month contract reaches the end of its term, it may automatically continue on a month-to-month basis if a cancellation request is not submitted before or at the end of the contract period. This is generally outlined in the contract’s terms and conditions.
That said, we take your concern seriously and will review the following:
-Your contract terms
-The deductions made after the 36-month period
-Whether a refund is applicable
Our team will contact you shortly to discuss our findings and assist you further.
We appreciate you raising this matter and are committed to resolving it fairly and as quickly as possible.
Kind regards,
Cell C | CM
Cell C's reply25 Feb 2026, 17:21
Official
Dear Lungile M,
Thank you for bringing this matter to our attention. We sincerely apologize for any frustration this may have caused.
Please note that when a 36-month contract reaches the end of its term, it may automatically continue on a month-to-month basis if a cancellation request is not submitted before or at the end of the contract period. This is generally outlined in the contract’s terms and conditions.
That said, we take your concern seriously and will review the following:
-Your contract terms
-The deductions made after the 36-month period
-Whether a refund is applicable
Our team will contact you shortly to discuss our findings and assist you further.
We appreciate you raising this matter and are committed to resolving it fairly and as quickly as possible.
Kind regards,
Cell C | CM
Thank you for bringing this matter to our attention. We sincerely apologize for any frustration this may have caused.
Please note that when a 36-month contract reaches the end of its term, it may automatically continue on a month-to-month basis if a cancellation request is not submitted before or at the end of the contract period. This is generally outlined in the contract’s terms and conditions.
That said, we take your concern seriously and will review the following:
-Your contract terms
-The deductions made after the 36-month period
-Whether a refund is applicable
Our team will contact you shortly to discuss our findings and assist you further.
We appreciate you raising this matter and are committed to resolving it fairly and as quickly as possible.
Kind regards,
Cell C | CM