bring back my money

<p>i have called cellc contact centre to cancel the contract on the 15\11\16 and i was promised that it will be done but i will have to pay the prorata,to my suprise cellc too monthly premium and that was not we agreed on.i want the to them to refund my money within 48 hrs.</p> <p>my number is ********** 021 and i can be contacted on ********** 227.</p>