DW
David W

1 reviews | Active since May 2016

25 May 2017, 20:33

Bridge of contract

<p>I've taken out a contract with cell c it's for a WiFi router with 20 gigs day and 20 gigs night for R400 a month with a with a extra R50 if I run out, for the last 3 months they have been taking round R520 a month I call them every month to question why and what is going on. All 3 times they said they are sorry and have fixed the problem and will credit my account which has never happened I have had enough now. I also feel that they aren't giving me 20gigs as the gigs doesn't even last half a month, I feel cell c is robbing me and won't allow this to carry on.</p>

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Replies (4)
Cell C
Cell C's reply26 May 2017, 07:38
Official

Hi David

We have requested one of our consultants to look into this matter and assist. You will be assisted accordingly and any credits or refunds due will be prepared.

Apologies for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply26 May 2017, 07:38
Official

Hi David

We have requested one of our consultants to look into this matter and assist. You will be assisted accordingly and any credits or refunds due will be prepared.

Apologies for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply26 May 2017, 11:38
Official

Theodorah confirmed that she has contacted you and provided interim feedback.

Regards

Cell C | PN

Cell C
Cell C's reply29 May 2017, 10:32
Official

Nelly confirmed that she sent the validation report as per your request.

Regards

Cell C | PN