1 reviews | Active since Aug 2018
Breech of contract billing for cancelled contract
I was contacted by an agent when my cell c contract came to an end in 2017.The lady offered me a month to month contract which consisted of 10G day time and 10G night time at R199 a month. When I cancelled the contract the guy comes up with a story of the contract being 2 years and I need to pay extra an extra to cancel early. When was it told to me that the contract is now 2 years instead of month to month? I will not pay Cell C any more money I had to pay R131.50 to cancel and yet it was never cancelled. Now I am getting SMS's telling me to pay R131.50 to nudebt ref:ND ********** 9.No one knows this Ref. I was told that some one would phone me to resolve this matter.I am still waiting for that call.I want this contract cancelled and stop sending me SMS's. I am not interested in taking anything else from CELL C as they care nothing about the client and just want to make money.
Good afternoon Ashlene
We have referred this matter to one of our team members for assistance. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Good afternoon Ashlene
We have referred this matter to one of our team members for assistance. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
As per communication, Moses will contact the account holder.
Regards
Cell C | PN
As per communication, Moses will contact the account holder.
Regards
Cell C | PN
