1 reviews | Active since Aug 2016

01 Jan 2019, 15:15

Breaking-up Letter to Cell c

Seeing that this is a new YEAR, I’m not too sure how to begin this letter but I feel like I have had enough talk with Cellc. Lately, all I think about is this abusive relationship I am having with Cellc. Numerous calls to the call center to cancel part of a contract has proven to be fruitless. And their word holds no merit in my books anymore. This situation feels like that abusive husband who swears on his dead mother’s grave and then turns around and does the exact same thing – beat up the wife. I have been taken for granted, with no feelings considered. After all they are the Giant in this relationship and I am the little guy (in my case – girl) with no muscle.

After 17 years of loyalty, I should honestly say I cannot take it anymore. Today I will write to the very call center that never keeps their promises and cancel my contract. It’s been real, peace out…

0
Replies (2)
Cell C
Cell C's reply02 Jan 2019, 08:05
Official
Good morning Cebisile

We are sorry to hear that you have received poor service. This is definitely not the kind of service we wish to offer to our valued customers. 

We will get one of our team members to assist and hopefully we will be able to restore your trust in Cell C. 

Regards 
Cell C | PN 

Cell C
Cell C's reply02 Jan 2019, 15:18
Official
Maropeng confirmed that he has contacted you and assisted with this matter.
 
Regards
Cell C | PN