JS
Jack S
1 reviews | Active since Apr 2019
29 Apr 2019, 13:01
Breach OfContract / Bad service
22 April was the last day i had connection on mt Data sim. i have contacted the call center and got a Ref no: 9 ********** 50.
i was promised that the query will attended shortly, to this day and time (12H58) i am still without connection, yet they have deducted their monthly subscription, while i am not receiving the connection as per our contract agreement.
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
29 Apr 2019, 14:40Good afternoon
Apologies for the inconvenience caused by this. We have escalated the matter to Networks as urgent. Do expect communication soon.
Regards
DA
Apologies for the inconvenience caused by this. We have escalated the matter to Networks as urgent. Do expect communication soon.
Regards
DA
Cell C's reply29 Apr 2019, 14:40
Official
Good afternoon
Apologies for the inconvenience caused by this. We have escalated the matter to Networks as urgent. Do expect communication soon.
Regards
DA
Apologies for the inconvenience caused by this. We have escalated the matter to Networks as urgent. Do expect communication soon.
Regards
DA