MM
Mashooda M
1 reviews | Active since Jan 2016
20 Feb 2026, 21:32
Breach of product
Since I purchased honor x5b and recharged,until today cell c refuses to give data and the minutes
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Replies (2)MM
Mashooda M's updateReviewer Update
21 Feb 2026, 06:29I purchased the phone in November 2026,I even topped it with another R35 airtime,after 72hrs I got tired of waiting and removed the sim as I wanted to gift the phone as a Christmas present
Cell c keeps calling me to apologise and and then says I was to keep the sim for 6 months in the phone there is no such Clause even the manager at prpcell was surprised to here about this
Many attempts were made to cell c and now they say if and next time,I requested to speak to the supervisor the consultant refused
Everytime they keep escalating the matter
The phone needs to be gifted,we are not contracted to cell c and so sim is network locked
Cell c keeps calling me to apologise and and then says I was to keep the sim for 6 months in the phone there is no such Clause even the manager at prpcell was surprised to here about this
Many attempts were made to cell c and now they say if and next time,I requested to speak to the supervisor the consultant refused
Everytime they keep escalating the matter
The phone needs to be gifted,we are not contracted to cell c and so sim is network locked
MM
Mashooda M's update21 Feb 2026, 06:29
Reviewer Update
I purchased the phone in November 2026,I even topped it with another R35 airtime,after 72hrs I got tired of waiting and removed the sim as I wanted to gift the phone as a Christmas present
Cell c keeps calling me to apologise and and then says I was to keep the sim for 6 months in the phone there is no such Clause even the manager at prpcell was surprised to here about this
Many attempts were made to cell c and now they say if and next time,I requested to speak to the supervisor the consultant refused
Everytime they keep escalating the matter
The phone needs to be gifted,we are not contracted to cell c and so sim is network locked
Cell c keeps calling me to apologise and and then says I was to keep the sim for 6 months in the phone there is no such Clause even the manager at prpcell was surprised to here about this
Many attempts were made to cell c and now they say if and next time,I requested to speak to the supervisor the consultant refused
Everytime they keep escalating the matter
The phone needs to be gifted,we are not contracted to cell c and so sim is network locked
MM
Mashooda M's updateReviewer Update
23 Feb 2026, 15:53Thank you hello Peter and for your platform for complaint,after long anticipated 2Months queries,cell c has finally awarded me with relevant minutes and voice
MM
Mashooda M's update23 Feb 2026, 15:53
Reviewer Update
Thank you hello Peter and for your platform for complaint,after long anticipated 2Months queries,cell c has finally awarded me with relevant minutes and voice