AF
Annick F

1 reviews | Active since Nov 2019

19 Jun 2020, 09:33

Breach of POPI ACT

Protection of Personal information - I keep getting direct marketing sms' to my phone from Cell C. I have opted out numerous times only to keep getting the same sms'. This is in breach of the POPI ACT and therefore the law. When someone opts to opt out then the system should allow them to do so.

0
Replies (1)
Cell C
Cell C's reply19 Jun 2020, 09:58
Official
Good Day Annick 

Thank you for making contact with Cell C. 

Please note we have sent the request to opt you out of all SMS marketing. 

We will advise once this has been done.

^NS