lS
lucky S

1 reviews | Active since Mar 2011

15 Apr 2015, 15:35

Breach of Contract & Malpractice

I have had a Cell C contract for 24 months, recently asked if I want to keep the contract and I opted for cancellation & a R250 monthly bill went up R430 because I wasn't given a discount I received for 23 months, how's this fair? I signed a R250 24 months contract which entitled me to the discount - why is it stripped when I decide not to keep the contract? this is a breach of our contract and I am really disappointed with Cell C - do you normally rip people off like this or its just me?

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Replies (1)
Cell C
Cell C's reply15 Apr 2015, 15:45
Official
Hello luckSI11,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN