SP
Sonja P

1 reviews | Active since Sept 2014

18 Aug 2016, 07:21

Breach of Contract and *************

<p>Cancelled a contract within the 7 days allowed due to diffective product. Cell C keeps on deducting the money and now after I have blocked the debit order they keep on suspending my other contract that is fully paid. The service at Customer Care is terrible and nothing is being done from Cell C to get this resolved even after numerous calls and e-mails to them</p>

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Replies (1)
Cell C
Cell C's reply18 Aug 2016, 07:25
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of the consultants in the escalations team will contact you and assist with this matter.

Regards
Cell C | PN