BREACH OF CONTRACT

<p>I strugle with network connection and phone calls in all area's. Several months ago I asked CELL C to resolve this problem and it is still not resolved. I spoke to 3 consultants each with different excuses we came to the conclusion that where the consultant said someone will phone to cancel the contract. Never happened. The field technician that was promised never showed up. Two weeks ago I complained again and it frustrates me that a person has to get nasty before you maybe get help. I spoke to the fourth consultant that diverted the problem to me (The Client) the whole time and also giving different excuses. He even stated that it is the client's responsibility to find out if 4G is available my area. After waisting allot of my time the consultant stated that there is a problem with the phone (hand held device itself) after I asked him numerous times "why is the phone working perfectly on Wi-Fi?". He still insists it's the phone. They ate still investigating the problem. How long do you want to take? Also another problem is that I sighned a FIXED CONTRACT and CELL C deducted more money that should have been deducted. Tell me if I'm wrong but I believe it is a direct BREACH OF CONTRACT and FALSE ADVERTISING. Consider CONSUMER PROTECTION ACT. </p> <p> </p> <p>If this is not resolved I'll add some recordings just to show how *********** your company is.</p> <p> </p> <p>George van Heerden</p>