BREACH OF CONTRACT

In Dec we saw the ad WRT Cell C - their excellent packages & advised that they are so FANTASTIC!!! We went into the Brits Mall & spoke to Joenine Vorster who is the Field Rep. We discussed a contract with her. We EXPLAINED that he is a Rep & it is imperative that he has permanent signal. He cannot afford not to have signal!!! WHAT HAPPENS! WITHIN ONE WEEK we started complaining to her & told her we are struggling with the signal. I requested her to cancel the Buy Out as we would rather pay more with Vodacom & have permanent signal. We have followed up a couple of times asking her what is happening. We only got a call 30 days later & they advised they want to SEND SOMEONE TO TEST THE SIGNAL. By that time we had already lost our temper & returned the phones & stopped the debit order. We absolutely refuse to carry on with this useless contract. We had to take out another contract with Vodacom & change our telephone number. It is shocking that Cell C actually gets away with BREACHING THE CONTACT. They promised there would always be signal. This is false advertising. I will be following up on this with the SA Consumer Complaints. I will not let this go as it is TOTALLY UNACCEPTABLE.