1 reviews | Active since Feb 2013
Breach of contract
Cell C<br> <br> I took a Cell C contract a year ago, my monthly subscription was straight up R399.00. Apparently now, there's 10% increase on my contract because of internal what what! A contract is an agreement between two parties, we've agreed on a certain monthly subscription. I was told by a call centre consultant that an SMS was send to me about the increase, you can't just send an SMS saying you going to increase my monthly subscription. That's a Breach of contract! And it doesn't state on the contract that you can increase monthly subscription whenever you want. I would like to get my monthly subscription that Cell C has taken without my knowledge back or increase monthly minutes! You can't just take take..... take and give!
Please note that in terms of your Subscriber Agreement, Cell C has the option of changing any of the Charges from time to time, by means of publishing an amended Tariff Plan and by informing you in writing.
Customers were notified of the price changes via SMS, pop up messages on data devices, monthly invoices and on the Cell C website.
These Charges include applicable connection fee, Subscription Fee, Usage Charges, SIM Card Fee, Goods Fee and any other Charge relating to the provision of Cell C's Services to the customer in terms of the Agreement.
Regards
Cell C | PN
Please note that in terms of your Subscriber Agreement, Cell C has the option of changing any of the Charges from time to time, by means of publishing an amended Tariff Plan and by informing you in writing.
Customers were notified of the price changes via SMS, pop up messages on data devices, monthly invoices and on the Cell C website.
These Charges include applicable connection fee, Subscription Fee, Usage Charges, SIM Card Fee, Goods Fee and any other Charge relating to the provision of Cell C's Services to the customer in terms of the Agreement.
Regards
Cell C | PN