TN
Thembinkosi N
1 reviews | Active since Jul 2012
11 Mar 2015, 08:32
Breach of contract
Sometime last year 2014 I telephonically entered a contract with Cell C via the call centre agent. The deal is I was going to pay R169 per month for 24 months. Last month that is February 2015 I was billed R211 per month without any explanation. I contacted Cell C customer care without any success. I need Cell C to stick to the original agreement and rectify this account.
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Cell C's replyOfficial
11 Mar 2015, 09:00Hello Unfairlytreated,
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN
Cell C's reply11 Mar 2015, 09:00
Official
Hello Unfairlytreated,
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN