Breach of Consumer Right No. 4

On the official Cell C website under prapaid data deals Cell C currently advertises a Giga 200 prepaid package for R999. There is no specified expiry date. Under additional information they state that I can buy this package in store or phone 084 145. I went in to a Cell C store in the hopes of purchasing this package. They cannot find the specific package on their system in keep telling me to phone customer care. When phoning customer care they say that they can only refer me back to the store and cannot assist from their side. Customer care has also told me to try other stores as it might be a system error. They have even sent me to Mall Of Africa claiming that the have confirmed stock at the store. No one is willing to attempt to assist in any other way. As of now I have spent more that R200 on transport and phone calls based on customer care recommendations. According to the consumer protection act, Right No. 4: "Suppliers are required to specify the duration of any promotions in catalogues or brochures, failing which consumers have the right to purchase the goods or services at the specified prices" Cell C is unable to deliver the goods on promotion via normal channels and they are unwilling to escalate the matter to someone who has the authority to override normal procedures in order to deliver the advertised package. Hellopeter is my last resort in the hopes of getting into contact with someone who has the willingness and ability to assist me. If this does not work then I will go to the Consumer Protection Act and have them follow it up. I hope that this is not necessary.