jD
jayshree D
1 reviews | Active since Feb 2016
01 Mar 2016, 10:25
brand new phone booked in twice in one month.
As per the 1st complaint.My phone got back on the 23/02/2016.Only lasted a day and now its back for repairs.Feel totally neglected as a customer.Now i have do the phoning and emails for follow up on my new phone which is sent for repairs for the second time.My phone only lasted a week before i started having problems with it.Once your phone goes in for repairs you can kiss customer service goodbye.I felt like a **** the 1st time as my phone came back to me as no fault according to the repairs department at Cell C but funny enough on the repair document that came from the couriers it was marked off as repaired.So who is trying to rip the customer off Cell C or LG.
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Replies (1)Cell C's replyOfficial
01 Mar 2016, 10:32Hello DOORASAMY,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply01 Mar 2016, 10:32
Official
Hello DOORASAMY,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
