1 reviews | Active since May 2021
Bought data for 100gb yet they only loaded 86gb. CellC automatically signs us up to multiple subscriptions that charge R3 up to 5 max charges daily, that's R15 per day 1 subscription, imagine me with multiple different subscriptions
I bought data for 100gb and it is split like so 50gb day data, 50gb night.
Only to realize when I check on the Cellc App that they only loaded 37.74gb instead of 50gb day data, and only 46.78gb data instead of the 50gb of data.
Why give me 86.26gb of data if i paid for 100gb of data? What happens to the 13.74gb of data I paid for?
I have been communicating with Cellc via Twitter but the person assisting me there either can not even interpret the screenshots that reflect my balances or is playing dumb.
I really wonder how many other people you ***** data from with them not being aware.
Another thing, you have automatically signed me up to multiple services, i saw about 6 sms's of these different services, that take like R3, max up to 5 charges per day. Now this means for R3 multip**** by 5 charges multip**** by 6 services = R90 So essentially Cellc could be charging me up to R135 everyday for services that I didn't sign up for? Why would you do that? I only use this sim card for my router, nothing else. Why would i sign up for "CellCMind Puzzles@R3/Daily, CellCWeird & Wacky videos" Why? This would explain the missing R86.5 from my balance this morning.
Is it really that hard to be an ethical company Cellc? Stop *****ing and deliver what we pay for. And stop subscribing us to things without our consent.
