bought airtime thru absa,

I bought today airtime for mobile no *** and *** for R35 and R5 respectively from absa online banking website.The amount R40 got debited duly but airtime not credited to the respective mobiles.<br> When I contacted the customer care , they saids there is some system problem.<br> How ridiculous, how can they claim money, not give the service but claim some technical hitches.<br> I request cell c to look into this.<br> REgards<br> Natarajan Ponnuswamy