1 reviews | Active since Jul 2015
BOUGHT 2GB, 4DAYS LATER STILL NO DATA RECEIVED
I am VERY VERY ****ED OFF!!! I bought Cell C data on Friday 20/11/2015 at 07:10am and it's the 24th of Nov, I still haven't received my R245,00 worth of data!!!<br> <br> This morning they deducted their money because I'm on contract with them but when I call their CSC they keep telling me about I must wait 24hrs, since Friday and its Tuesday now!!! <br> <br> If i had to go switch bank accounts and not update them, I'm sure they would also be calling me because they would want me to pay for the contract yet they not giving me MY DATA WHICH I PAYED FOR!!! <br> <br> You guys would NEVER understand if I told you to wait 5days before I can pay my cellphone contract, you would list me as a slow payer and ***** my name!!! To think I wanted to take a cellphone for my sister, never again... AFTER THIS CONTRACT I WILL BE MOVING TO VODACOM!!!!!<br> <br> I have been calling FNB as well and they are telling me the problem is on your side and you guys say it's them. I don't care who it is I want my data or give me back my money because I'm sick of waiting and I'm sick of your call center agents telling me they understand my situation & sounding like they reading a script!!!<br> <br> I AM EXTREMELY ****ED OFF!!!
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
