1 reviews | Active since Mar 2009

08 Feb 2021, 19:27

Bored beyond with their cancellation process

Since Dec I had indicated that I am not going to renew my contract with Cell C. You can sign-up for a new contract and upgrade anytime including the weekend BUT NEVER EVER can you cancel on a weekend? Why is that??

3 times today I had to phone Cell C to ensure that the contract will be cancelled STILL they want to squeeze another month out of me because of THEIR SYSTEM?

How desperate ARE YOU?

0
Replies (2)
Cell C
Cell C's reply08 Feb 2021, 22:29
Official
Hi Franco

Kindly note that there is a 30 days notice period for cancellations, your cancellation request was processed successfully today and your contract will be terminated on 10/03/2021.

^PN


Best regards,

's update09 Feb 2021, 08:57
Reviewer Update
Interesting how you are failing to recognize that since Dec I had indicated to you that I will not be renewing?
Nice to blame your system, I blame your incompetence