BM
Bevan M
1 reviews | Active since Jun 2014
30 Oct 2017, 17:33
Bordering on Harassment
Hi
I have been called SEVEN times between the 10th of October 2017 and the 30th of October 2017 to ask about a contract upgrade!!! sometimes more than once on the same day as well on consecutive days. This wouldn't be an issue except for the fact that I specifically asked the FIRST caller to make a note to NOT call me again as I was not going to upgrade my contract, which he said he would do. and each of the subsequent callers said they would do! but yet, I STILL receive calls from the same call center!!
How hard is it to follow a simple instruction? Another reason to add to the list of 'why I will not be upgrading with Cell C'
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
31 Oct 2017, 07:35Good morning Bevan
We will ensure that you do not receive any calls about an upgrade. One of our team members will contact you with confirmation.
Apologies for the poor service.
Regards
Cell C | PN
Best regards,
Cell C's reply31 Oct 2017, 07:35
Official
Good morning Bevan
We will ensure that you do not receive any calls about an upgrade. One of our team members will contact you with confirmation.
Apologies for the poor service.
Regards
Cell C | PN
Best regards,